HeroLink ("us", "we", "our") operates the herolinkapp.com website and the HeroLink Shopify app (the "service").
This page informs you of our policies regarding the collection, use and disclosure of Personal Information ("PI") when you use our Service. We will not use or share your PI with anyone except as described in this Privacy Policy.
Information Collection and Use
While using our Service we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, your phone number, your email address, your postal address ("Personal Information").
Log Data
We collect information that your browser sends whenever you visit our Service ("Log Data"). This Log Data may include information such as your computer's IP address, browser type, browser version, the pages and features of our Service that you visit or use, the time and date of your visit or use, the time spent on those pages or features and other statistics and usage metrics.
Cookies
Cookies are files with small amounts of data, which may include an anonymous unique identifier. Cookies are sent to your browser from our server and stored on your computer's hard drive. We use cookies to collect and store information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Service Providers
We may employ third party companies, individuals and services to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or assist us in analyzing how our Service is used. These third parties have access to your PI only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Security
The security of your PI is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your PI, we cannot guarantee its absolute security.
Links To Other Sites
Our Service may contain links to other sites or services that are not operated by us. If you click on a third party link, you will be directed to that third party's website or app. We strongly advise you to review the Privacy Policy of every website you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Children's Privacy
Our Service does not address anyone under the age of 13 ("Child", "Children"). We do not knowingly collect PI from children under 13. If you are a parent or guardian and you are aware that your Child has provided us with PI, please contact us. If we discover that a Child under 13 has provided us with PI, we will delete all such PI from our servers immediately.
Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are immediately effective when they are posted on this page.
Contact Details
For any questions or information please contact us at hello@herolinkapp.com
All legal queries will be answered within 5 business days.
We aim to reply to all app-related support queries within 1 business day, or 24 hours.
Last Update
This Privacy Policy was last updated on July 8th, 2025.